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In this session of the Shorenstein APARC Corporate Affiliate Visiting Fellows Research Presentations, the following will be presented:

Wataru Ishii, "Promotion of Tourism in Japan:  Policies and Plans for Development and Involvement of Local Institutions"

Tourism is an industry that covers a lot of areas, such as hotels, transportation, food services and one of a few industries where growth can be expected in the future.  Because of the economic importance of tourism, the Japanese National Government established the Japan Tourism Agency in 2008 and has begun to try to make Japan "Tourism Nation" and local governments are following suit.  Ishii studies the significance of tourism in Japan and policies to attract foreign tourists that will compensate for stagnant domestic tourists.

Yuichi Moronaga, "The Essential Value - Connecting and Sharing Emotions - Storytelling in the Social Media Era"

Customers have high expectations when making purchases.  They expect products to provide value and, at the same time, satisfy their sense of emotions.  Storytelling is an important factor when it comes to these customer purchases.  Knowing the story behind the product or company can create strong attachments and this "essential value" is an important factor in the buying cycle.  These emotions may encourage our next behavior, whether it's repeat buying or long-term usage.  With the increased usage of social media, this type of cycle that is created is vital for a company's marketing plan as well as providing increased motivation of a company's employees.  In this presentation, Moronaga shares examples of storytelling, demonstrating how dynamically storytelling is changing people's purchasing behaviors and the opportunities presented.

Hirofumi Takinami, "Political Economy of the Financial Crises in Japan and the United States:  Why the Difference in Speed to Respond and Recover?"

Within the last two decades, the United States and Japan each experienced the same type of financial crisis, notably triggered by the collapse of major financial institutions.  Both were under the political economic conditions of one of the largest economies in the world as well as of an advanced democratic country.  However, it is symbolically different that Japan let the institutions go into chain-reaction bankruptcies without injecting public money in 1997, while the U.S. undertook a bailout of AIG just after the Lehman bankruptcy in 2008.  And now the U.S. economy is showing earlier recovery compared to what Japan experienced. -- What made this difference in speed to respond and recover?  To explain this puzzle, Takinami focuses on (a) existence of precedent & learning, (b) speed and process of economic downturn toward the crisis, (c) action by national leader & secretarial organization, and (d) status of global standard setter, together with assessing the alternative explanations.  Then, he argues some implications of these analyses.

Philippines Conference Room

Wataru Ishii Speaker Shizuoka Prefecture
Yuichi Moronaga Speaker Ministry of Economy, Trade & Industry, Japan
Hirofumi Takinami Speaker MInistry of Finance, Japan
Seminars

Department of Art and Art History

(650) 723-0513
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Osgood Hooker Professor of Fine Arts
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Pavle Levi is Osgood Hooker Professor of Fine Arts in the Art Department's Film and Media Studies Program. He is the author of several books, most recently, Jolted Images: Unbound Analytic (2018). He is the recipient of the 2011 Gores Award for Excellence in Teaching.

Affiliated faculty at The Europe Center
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On April 4, the Center on Democracy, Development, and the Rule of Law in collaboration with the Cloud to Street project held a digital townhall meeting connecting three Egyptian  pro-democracy activists with scholars at Stanford, Harvard, and the University of British Columbia. The web-based platform allowed virtual participants to see and hear from activists broadcast live from Tahrir Lounge in the epicenter of the January 25 movement, which shook Mubarak from three decades of rule. The Egyptian activists, Sabah Hamomou, Mona Shahien, and Adbel Rahman Faris, provided personal testimony to how political action and technology combined to produce such explosive results.

The Cloud to Street project includes CDDRL visiting scholar Ben Rowswell and a team of experienced diplomats and academics from the University of British Columbia and Harvard. The Cloud to Street team deployed to Egypt two weeks ago on a fact-finding mission to connect with activists, listen to their stories, and assess their needs as they begin to construct the foundations of a democratic state. Rowswell moderated the 90-minute virtual session that included 35 virtual participants who posed questions and provided comments through a live chat tool, sparking a conversation amongst the online community.

The session began with Rowswell asking the activists about how they became involved in the events leading up to the revolution. Shahien, a founder of the Revolutionary Youth Union and a shadow minister for the Reform and Development party, confided that she had never intended to join the movement originally but was "downloaded" as an activist after responding to an advertisement on Facebook.

Hamamou an acclaimed media journalist and blogger, joined the protests when she witnessed wave after wave of activists pass by her office. She set up a camera in Tahrir Square posting a live stream of footage on her blog, documenting the protests as they unfolded. Faris, a blogger and member of the Revolutionary Youth Coalition, used Facebook to coordinate and mobilize protests initiated by this citizen-based movement.

Hamamou responded to questions about the future of state-run media, discussing how she lobbied for the transition of al-Ahram's (Egypt's largest newspaper) overnight transition from pro-regime to pro-revolution and its attempt to make media more representative of the new Egypt. While, traditional media has played a role in the revolution, particularly when the Internet was blocked, Shahien claimed that papers have lost credibility as more people turn to online sources for accurate and uncensored reporting.

What was clear from all three leaders was the transformation of Egypt's youth from a state of political apathy to activism. "Many youth didn't want to be part of political life, it's a dirty job they don't want to be part of.  Now this is changing since January 25," said Shahien. Similarly, she added that the Revolutionary Youth Union is reaching out to women and empowering them through civic education.

The virtual chat was ablaze with questions about what is next and how academics and outsiders can be helpful (if at all) to their efforts. Faris explained, "Mubarak may have left but the regime still remains with all its corruption." He emphasized the importance of this period of transition for street-based initiatives, which should not be compromised by the rush to form political parties.

Shahien added "getting rid of Mubarak's regime will take years, we can't just exclude them, they will come back. Our role is to change the rules-journalists and political activists."

All three activists emphasized the importance of letting Egyptians shape a future democratic state for themselves, free from foreign government interference, but they welcomed exchanges with NGOs and international civil society to lend their expertise.

Hamamou described the revolution as a collective enterprise driven by secularists and Islamists alike, who worked together towards the common goal of overthrowing the regime. Looking forward, she envisioned Egypt in the same light as a "civil" (secular) country ruled by the people and separating religion from the political space. 

While, social media was successful in catalyzing this youth-led movement, it is clear that there is significant work that still needs to be done on the ground to reach the general public. In response to this challenge, Shahien launched the Tahrir Lounge project to train activists and equip them with the offline tools necessary to conduct civic education events across Egypt, particularly in rural communities. She even proposed creating a mobile application that will educate the public on their rights, civil liberties, and build awareness during the democratic transition.

Going forward, the Cloud to Street initiative and its academic partners will be working with Egyptian partners on the ground to identify ways to harness their expertise in service of Egyptian democracy activists.

For detailed information on the Cloud to Street Initiative and to read blogs, watch videos, and learn more about the activists featured in the townhall, please visit www.cloudtostreet.org or follow us on Twitter@cloudtostreet.

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CDDRL conferences bring together leading thinkers, academics, and practitioners to share research and exchange ideas on the most pressing issues in the field of democracy, development, and the rule of law. CDDRL conferences typically occur each quarter of the academic year and feature substantive research outputs, including; working papers, conference reports, and interactive media, which are all posted to the event containers listed below.

CDDRL
616 Serra Street
Encina Hall
Stanford, CA 94305

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Visiting Scholar Program on Arab Reform and Democracy
Benchemsi_headshot.jpg MPhil

Ahmed Benchemsi is a visiting scholar at Stanford University's Program on Arab Reform and Democracy at the Center on Democracy, Development and the Rule of Law. His focus is on the democratic grassroots movement that recently burgeoned in Morocco, as in Tunisia and Egypt. Ahmed researches how and under what circumstances a handful of young Facebook activists managed to infuse democratic spirit which eventually inspired hundreds of thousands, leading them to hit the streets in massive protests. He investigates whether this actual trend will pave the way for genuine democratic reform or for the traditional political system's reconfiguration around a new balance of powers - or both.  

Before joining Stanford, Ahmed was the publisher and editor of Morocco's two best-selling newsweeklies TelQuel (French) and Nishan (Arabic), which he founded in 2001 and 2006, respectively. Covering politics, business, society and the arts, Ahmed's magazines were repeatedly cited by major media such as CNN, BBC, Al Jazeera and more, as strong advocates of democracy and secularism in the Middle East and North Africa.

Ahmed received awards from the European Union and Lebanon's Samir Kassir Foundation, notably for his work on the "Cult of personality" surrounding Morocco's King. He also published op-eds in Le Monde and Newsweek where he completed fellowships.

Ahmed received his M.Phil in Political Science in 1998 from Paris' Institut d'Etudes Politiques (aka "Sciences Po"), his M.A in Development Economics in 1995 from La Sorbonne, and his B.A in Finance in 1994 from Paris VIII University.

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In a piece for the blog Jadaliyya, Arab Reform and Democracy Program Manager Lina Khatib at the Center on Democracy, Development, and the Rule of Law, makes the argument that Arab leaders have reacted in a similar fashion to the growing demands for reform at home.

The extraordinary events that have been gripping the Arab world since December 2010 have demonstrated the steadfastness of Arab citizens across the region in the face of despotic regimes. But they have also demonstrated that Arab despots indeed engage in authoritarian learning. From Tunisia to Egypt to Bahrain to Libya to Morocco to Yemen to Syria (and the list goes on), Arab rulers have followed a peculiarly familiar pattern in the way they have-and are-responding to the protests calling for regime change.

1. Ignore the protests

One of the first reactions to budding protests is simply to ignore them and their potential. Zine El Abidine Ben Ali in Tunisia completely dismissed the protests when they first started in December 2010, and so did King Mohammed VI of Morocco. Muammar Qaddafi of Libya went even further in the early days by actually joining the protests himself.

2. Offer cosmetic concessions

As the pace of protests picks up, we have seen Arab rulers offer their people a range of largely cosmetic concessions. The rulers of Bahrain, Oman, and Saudi Arabia have responded by throwing money at their people, while those of Jordan and Yemen have dissolved their governments, and the latter ruler, like Ben Ali and Mubarak before him, promised not to run for reelection.

3. Engage in denial

"Egypt is not Tunisia". "Syria is not Egypt". "Yemen is not Tunisia or Egypt". And the statements by Arab rulers go on in trying to convince themselves and their people that the regime change that happened "over there" will not happen "over here". The denial continues even after the leaders start losing those they had thought were on their side, from ambassadors to ministers to army generals, and that's not to mention those international "friends" who call upon them to step down.

4. Quell the protests by force

All Arab rulers who have witnessed protests calling for democracy have responded to those protests through violence. Some, like in Egypt, Yemen, and Jordan, pretended that the violence was "spontaneous" and not orchestrated by the government as they relied on plain-clothed thugs to do the dirty work. While others, like in Libya and Bahrain, sent their (mercenary) armies to quell the protests by force.

5. Warn of civil war

Both Qaddafi and Ali Abdallah Saleh of Yemen have warned that civil war may break out if their regimes crumble. The tragedy is that their warnings have an element of truth, but that's mainly because the civil wars they have warned of are largely to do with that fact that the wars would be catalyzed by them and their (private) armies and allies as they strive to regain power or as a consequence of their "divide and rule" strategies.

6. Blame the media

It would have been amusing had it not been so tragic that so many Arab rulers have blamed the protests on the media, from the social media to satellite television. Qaddafi called the foreign media "dogs", while the Emir of Bahrain put the blame on television-the Iranian Arabic-language channel Al-Alam and Hizbullah's channel Al-Manar-and in Egypt the blame was directed at Al-Jazeera. Egypt, Syria, and Libya have also engaged in various degrees of internet shut down. It is as if the social, economic, and political problems the people are protesting against would disappear if only the media would stop talking about them.

7. Speak about foreign plots

The Emir of Bahrain proudly spoke of successfully foiling a "foreign plot" in an attempt at justifying the violent suppression of protests. So did Mubarak back in February and Qaddafi has also blamed "outsiders" for the unrest. That's because, of course, no indigenous problems ever existed in those countries. Ever.

8. Or al-Qaeda

Ali Abdallah Saleh and Qaddafi have both invoked al-Qaeda to instill fear in the protesters and the international community. Saleh presented himself as the only alternative to an al-Qaeda takeover of Yemen while Qaddafi went even further by warning that he would collaborate with al-Qaeda if all else fails.

What the above demonstrates vividly is two things:

1. Arab rulers seem to belong to the same authoritarian club.

Similar actions, reactions, and strategies can be seen across the board. The stunning irony is that the Arab leaders engaging in this authoritarian learning seem to be doing this blindly, without seeing that those strategies, after having been repeated time and time again elsewhere, are no longer fooling anybody, and while completely ignoring the fate of Ben Ali and Mubarak and the possibility of it happening to them. That's the power of denial (and ego). Arab rulers are showing that they are, par excellence, detached not only from the societies they rule but also from realities on the ground altogether as they refuse to acknowledge that the rules of the game have changed.

This is to do with a number of factors: First, those leaders have, for the most part, ruled over several decades without seeing their authority challenged. So they are likely to underestimate the degree of dissent against them, and overestimate the likelihood of their survival in power. Second, non-democratic leaders normally rely on two ruling mechanisms, "the sword and the gold" (in the words of Yemeni scholar Abdul Nasser Al Muwaddah in a recent paper). They either try to co-opt dissidents by offering them monetary gains (and that is why having complete authority over public funds is so important), or quell them by brute force.

Third, neoclassical realism says that state policy is often affected by the success or failure of outcomes of decisions made earlier by leaders. When a regime like Syria's succeeds in quelling dissidents by wiping more than 20,000 citizens off the map in a past decade, its decisions in the present tense are likely to be influenced by this perceived success. Fourth, the same school of international relations says that leader decisions tend to become more and more ambitious in scope when there are no internal or external checks on their authority. As most Arab despots have had no viable internal opposition movements and have been directly or indirectly supported by the West, they have largely been able to do what they want.

Fifth, leaders are able to invoke scare factors (like al-Qaeda) when they see themselves as being immune to those factors. Invoking al-Qaeda suggests back dealing done by Saleh and Qaddafi with the group, which is not surprising considering both leaders' legacies in ruling their countries. Sixth, the easiest way to absolve oneself from responsibility is to put the blame on "others". The Lebanese did that for years when they called their civil war "the war of others on our land". This kind of conspiracy theory can work because sometimes, when a named foreign "other" is persistently pointed at, they may well become interested in being involved after all, which ends up giving the theory credibility. Think of Iran's current stance towards what is going on in Bahrain, as demonstrated in the recent attack on the Saudi embassy in Tehran.

Finally, authoritarian learning is nothing new. Arab leaders have been engaging in similar behavior and tactics for a very long time as a mechanism of self preservation (from silencing oppositions to imposing emergency laws to controlling the media). So it would actually be unusual for them to suddenly break with tradition.

2. Arab citizens have by now become so familiar with the above pattern that they have come to expect it and even embrace it.

Here is the good news: This embrace is because the above pattern has become a proof of failure on the part of the rulers. First, Arab despots have become very predictable, which will make it easier for protesters to anticipate their actions and strategize accordingly. This is especially that Arab reformists do not operate in a vacuum. Just like the rulers learn from each other, so do the reformers, only that they are firmly tuned in to the changing realities around them. It is not just that they are communicating on Facebook, they are also learning from one another's experiences on the ground.

Second, there has been a role reversal when it comes to the fear factor. Protesters are viewing the cheap concessions offered to them by despots as proof that the despots themselves are scared, and thus are not settling for compromises and escalating their demands. They also see the despots' use of brutal force as proof of how little their own lives as citizens are valued, and consequently are no longer fearful. The more suppression the rulers apply, the more resilient the protesters become. After all, they have already gone so far, and have already sacrificed so much, and look at what happened in Tunisia and Egypt. The rules of the game have changed, and a new Arab reality is in the making.

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Social media—such as Facebook, Twitter, YouTube and LinkedIn—are increasingly being used for business purposes. The conference will discuss how social media promotes the globalization of ideas in the workplace, with a focus on the promotion of professional development and business development.

Two research papers, based on primary data, will form the core of the conference.

The first, a study done by NOVA, a federally funded agency to promote the employment of a skilled workforce in Silicon Valley, will look at how social media is used by Silicon Valley engineers for professional development and recruitment.

The second, a study done by Stanford University's Rafiq Dossani, examines corporate social media policy and practices for promoting innovation, project management, hiring, marketing and other business functions.

Please click here to read the Stanford Daily coverage of the conference.

Agenda

8:00am - 8:30amRegistration and light breakfast
8:30am - 8:45am                     

Rafiq Dossani, Senior Research Scholar, Shorenstein Asia-Pacific Research Center, Stanford University

Themes of the Conference

8:45am - 10:00am

Philip Jordan, Green LMI Consulting
Stephen Jordan, Green LMI Consulting
 

Social Media Trends with Silicon Valley Employers

(The paper and the presentation are avaiable for download at the bottom of the page.)
 

10:00am - 10:15amBreak
10:15am - 12:15pm

Panel Discussion I

Moderator: Manuel Serapio, Faculty Director and Associate Professor of International Business, University of Colorado at Denver

  • Tuomo Nikulainen, Researcher, ETLA-Reserch Institute for the Finnish Economy
  • Rahim Fazal, CEO & Co-Founder, Involver
12:15pm - 1:15pmLunch
1:15pm - 2:30pm

Rafiq Dossani, Senior Research Scholar, Shorenstein Asia-Pacific Research Center, Stanford University

Social Media in the Workplace

(The paper and the presentation are avaiable for download at the bottom of the page.)
 

2:30pm - 2:45pmBreak
2:45pm - 4:45pm

Panel Discussion II

  • Matt Ceniceros, Director of Global Media Relations, Applied Materials
  • Ankit Jain, Software Engineer, Google Inc.
  • Saurabh Mittal, Head of Customer Experience Practice, Wipro
  • Don McCullough, VP Marketing for IP and Broadband, Ericsson
4:45pm - 5:00pmWrap up

 

Sponsors

Bechtel Conference Center

Conferences
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Egyptian activists made history in February 2011 when they overturned a thirty-year dictatorship, in part thanks to their mastery of social media.

On April 4, the Center on Democracy, Development, and the Rule of Law at Stanford University together with the Cloud to Street Initiative, will be holding a Digital Townhall meeting to connect activists who were leading the protest movement in Cairo with researchers at Stanford, Harvard, and the University of British Columbia. This will be an opportunity to hear directly from activists about their experiences leading protests, using social media to influence events, and what assistance they could use to increase their influence going forward. 

The format will include a panel of four activists speaking by live video feed, with participants in North America sending questions by chat. You may log in to the conversation from any internet connection, or you may join us in person from the CISAC conference room in Encina Hall.

Participant Profiles

Sabah Hamamou is one of Egypt’s most acclaimed new media journalists.  A 36-year-old whose Youtube channel has some 370,000 upload views, she is also a deputy editor at Al Ahram, the country’s most prestigious newspaper. Sabah initially joined the protests as a reporter, but when the protesters came under attack on the first evening of the revolution, she posted the videos she had taken from Tahrir Square, and instantly had 90,000 hits.  Sabah then led an in-house revolt at Al-Ahram over the newspaper’s insistence on reporting regime propaganda about the revolution.  When Al Ahram started reporting the truth about the protests in early February, people throughout Egypt began to realize how much the Mubarak regime had lost popular support.

Mona Shahien is a founder of the Revolutionary Youth Union, a group formed out of the masses in Tahrir Square that sparked initiatives to treat wounded protesters and to clean up the Square, two activities that went viral and demonstrated the new sense of civic engagement that underlies Egypt’s revolution.  She recently founded Tahrir Lounge as a space to bring activists together to communicate, train and collaborate.

Abdel Rahman Faris is a one of three independents on the Revolutionary Youth Council, the coordinating group of youth movements that planned the January 25 protests that set off the revolution.  Frustrated by censorship in the mainstream media, Faris set up the blog www.abdofares.blogspot.com, which he uses to mobilize online communities to engage in political activity.

CISAC Conference Room

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To begin his talk, Archon Fung poses the following question: why is there no "killer" ICT platform in politics? After all, there are highly disruptive platforms in social media, commerce and other realms. These so-called "killer" platforms tend to be characterized by three features: notably that many users adopt the ICT platform and abandon the old way of doing something; the new platform improves users' experience by changing how they do some activity; and the organizations using new killer platforms displace those that do not use them.

Fung proceeds to present explanations for this puzzle, following a brief clarification of the scope of his question. When Fung refers to politics, he is not referring to aspects like partisan mobilization, e-government or the public sphere; instead, he examines the potential for ICT platforms in the realms of decision-making, problem solving and accountability. While the typical level of resolution for discussion is on the macro effects of ICT as a social force, Fung's analysis stems from his narrowing in on ICT platforms (such as Facebook, Wikipedia, Ushahidi, and others) themselves.

The first argument Fung presents in answer to his initial question is that both the suppliers and the demanders are different in politics than in other areas (e.g. commerce). Politics is aggregative, characterized by collective action and results, not focused on "individual benefits and gratification" like commerce and social interaction might be.

Second, while it is possible to have parallel, collaborative production in some types of platforms (e.g. Wikipedia), production in politics is characterized by strategic action. Various examples can help illustrate that there are key differences between commerce and politics on the supply side. In commerce, Amazon's customers want books and Amazon wants to sell books. While citizens want influence in the public sphere, however, politicians and officials typically do not want to give citizens power to influence the public sphere. Although there are counterexamples, as in some cities (such as Belo Horizonte) in Brazil, where 10% of the electorate directly influences public spending online through the Participatory Budgeting process, these cases are few and far between.

Another important factor is that there are much more ambiguous benefits in politics than in other spheres. While it is well understood that amassing more Facebook, Amazon or Google users will result in more money or fame, it is less well know what the benefits of more public deliberation or accountability might be. Since the factors that explain platform success in other areas don't translate to politics, Fung concludes, there is less innovation in the supply side.

In order to understand cases in which ICT platforms have nevertheless become important on the local level, Fung and his colleagues carried out a large case study analysis of specific examples from Brazil, Chile, Kenya, India, and Slovakia. Through analyzing these cases, which include such examples as São Paolo's Cidade Democrática, Santiago's Reclamos, Nairobi's Budget Tracking Tool and others, the researchers arrive at three key conclusions.

  1. ICT platforms that have had success within the realm of politics that Fung is interested in have been characterized by the predominance of professionals and organizations among their users. The main users of Cidade Democratica, for example, are organizations and professionals.
  2. Second, ICTs do not necessarily act independently. Instead, journalism and media play an important role, and even make up the main base of users for platforms like Bratislava's Fair Play Alliance and Mumbai Votes. After all, ICT can help journalists reduce research costs and represents a neutral and credible source.
  3. ICT's do not go around or undermine traditional NGOs and government. Instead, at least in the cases examined, they are typically effective because they operate through these existing organizations. Kiirti in Bangalore is one example.

The bottom line from Fung's case study analysis is that getting context right can be more important for an ICT platform's success than getting the technology right. Typically, the uptake of a platform only occurs once all other pieces are in place.

In the final part of his talk, Fung addressed audience questions, many of which related to Fung's chosen standards for a killer platform. One audience member asked why Facebook could not be considered a killer platform, given its many uses for political purposes. After all, Facebook enables a kind of action to occur that would have occurred before, since it can often be accessed even in countries where public gatherings may be restricted. Another questioned why Wikileaks was not considered a killer platform. Fung replied that while Wikileaks does bring together people and information better, a killer platform would need to transform the nature of politics from group to individuals, which no existing platform has yet achieved.

 

 

 

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