Jenni Williams, a Zimbabwean activist, spoke Tuesday as part of the Sanela Diana Jenkins International Human Rights Speaker Series. Williams is national coordinator of Women of Zimbabwe, Arise!, or WOZA, a nonviolent organization that protests against human rights abuses in Zimbabwe.

“We are human-rights defenders to the nation, mothers to the nation…we defy unjust laws and take our issues to the streets to find a nonviolent way of protesting,” Williams said after showing her audience a slideshow titled “Zimbabwe’s Elections: 30 Years of Torment, Torture & Death,” which depicted images of torture under Robert Mugabe’s regime in her homeland.

Following the slideshow and a video showing members of WOZA protesting for proper electricity, Williams started her speech on a somber note.

“2011 is going to be a year of hell in Zimbabwe, so excuse me for not saying, ‘Happy New Year,’” she said.

“If my grandchildren cannot get a better Zimbabwe, they will think of me badly. We have to correct the past wrongs and re-establish the social dignity of our people.”
-Jenni Williams

In a country where the average life expectancy for women is 37 years, the unemployment rate is 94 percent and Mugabe has been in charge for 30 years, leading a regime accused of corruption, nepotism, bribery and human rights abuse, WOZA seeks to bring democracy and justice to Zimbabwe, she said.

“We aim to mobilize through civic education,” she said. “We capacitate ordinary people with skills for community leadership…we’re creating a society where no new Robert Mugabe can flourish.”

WOZA has carried out 35 street demonstrations in the last 18 months. The grassroots organization relies on ordinary Zimbabweans. Both women and men have swelled its ranks to 75,000 members.

“Our activists are not the employed or the ones who go to university,” Williams said. “They are ordinary people struggling for ordinary everyday things that the politicians needs to be focused on.”

After choosing to remain in Zimbabwe despite mass exodus and the migration of her husband and children to the UK, she has been arrested 33 times, including after the electricity protest. She was held in prison for six days, then returned to her activism once she was freed.

Williams also moves between safe houses in Zimbabwe every six months and was at one time under risk of assassination, she said.

Nonetheless, Williams said, she believes fully in nonviolence, quoting Gandhi and saying, “We love anyone, even our enemies.”

“She’s a pioneer for protecting human rights,” said Davis Albohm, a graduate student in African studies. “She’s doing incredible work that I think a lot of people would not be brave enough to undertake.”

Williams credited her fellow WOZA members for their achievements.

“A shared burden is a burden lightened,” she said. “Our organization has empowered people. We’ve trained them to be human-rights defenders…we see the Zimbabwe we want in our mind’s eye, and we feel it in our hearts.”

Williams said Zimbabwe’s political environment “remains highly violent, uncertain and tense,” speaking of the very real possibility that President Mugabe, now 86, will die in power before opposition defeats him.

Williams said her group’s goals went beyond simply deposing Mugabe.

“Robert Mugabe is only the face of a political system…we want to put the democratic yeast within the society so the loaf will rise,” she said.

Victoria Alvarado ’14 said the talk was “very, very emotionally striking.”

“I found myself in tears at points. She came here to show us that we can help,” Alvarado said.

Williams’ suggestion to the audience was to “appreciate what you have and protect your own rights and freedoms. We need a model to copy.”

And on why she continued to fight a dangerous struggle, Williams cited the future, not only of her nation but of her family.

“If my grandchildren cannot get a better Zimbabwe, they will think of me badly,” she said. “We have to correct the past wrongs and re-establish the social dignity of our people.”

Although txteagle began in 2007 as a purely academic project, the current goal of the company and of its founder and CEO, Nathan Eagle, is to give one billion people a five percent raise. In his presentation, Eagle described the context for which txteagle was designed, how the company's focus has evolved over the past three years, and what steps the company is taking to move closer to achieving this goal in the future.

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Mobile applications developed as a part of MIT's Entrepreneurial Research on Programming and Research on Mobiles (EPROM) project offered some insights into the potential of mobile-based tools. In Rwanda, where electricity is a prepaid service, one of Eagle's former students quickly cornered a significant share of the market by creating scratch cards for crediting one's electricity bill via mobile phone. In Eastern Kenya, a program called SMS Blood Bank was created to enable real time monitoring of blood supplies at local district hospitals in Eastern Kenya. Although SMS reporting of low blood levels resolved the huge amount of latency in the system of local district hospitals (where responses to dips in supply had typically taken up to 4 weeks), the price of reporting blood levels via SMS represented a pay cut for local nurses; despite nurses' initial enthusiasm, SMS reporting tapered off within weeks. When the idea of sending about 10 cents of airtime to compensate nurses for each SMS report of blood level data proved a success, the model behind txteagle was born.

Designed as a means to monetize people's downtime, txteagle has grown rapidly through partnerships with over 220 mobile operators in about 80 countries around the world. In turn for helping these operators analyze their customer data, txteagle has gained access to about 2.1 billion mobile subscribers. Partnering with txteagle is a winning proposition for mobile operators, since the airtime compensation mobile subscribers receive from txteagle improves operators' Average Revenue per User (ARPU), a statistic that had been plummeting as more and more poor people became mobile phone users. By enabling people to carry out work via web browsers or SMS and compensating them via mobile money or airtime, txteagle has become a market leader at efficiently gathering data in the developing world.

Since txteagle was first created, the company has attempted to move from an outsourcing/back-office model to an emphasis on work that leverages a person's unique local knowledge and information. Typically outsourced tasks such as forms processing, audio transcription, inventory management, data cleaning, tagging, and internet search, tend to be less rewarding to the worker. By focusing on local data instead, txteagle enables unprecedented insight into emerging markets, all while optimizing engagement with local customers. Typical tasks include: maps and directions, local market prices and businesses, survey research and polling, and other forms of local knowledge gathering.

One of txteagle's central initiatives, GroundTruth, leverages this local knowledge-based model to carry out better market research. Today, global brands are already spending about $125 billion annually in emerging markets to engage the "next billion," but they typically carry out this research in a sub-optimal way. Through the txteagle platform, Eagle suggests, brands and organizations can use advertising money to design better products and services, conduct market research, and carry out brand engagement. Recent success cases include the use of txteagle to help a program of the United Nations to reach survey respondents directly and to enable the World Bank to obtain better local market price data at lower cost. 

Although txteagle's rapid growth and early successes have been encouraging, the company has ambitious goals for the next two years. The company began by focusing on outside sales through its GroundTruth market research program. Next year, the company  hopes to generate syndicated data and ultimately to create a self-source platform enabling anyone to conduct their own population-level surveys.  By continuing to focus on improving the quality of both their data and workers over time, txteagle aims to have an even greater positive impact on the incomes of the hundreds of millions of mobile phone users at the base of the pyramid.

The TomKat Center for Sustainable Energy has awarded four research grants totaling $1.2 million to Stanford University researchers for smart power grid related studies.  One of the four grants went to a PESD-led project that will help regulators overcome barriers to the development of electricity transmission lines needed to facilitate renewable energy deployment.  At present, the lack of adequate transmission infrastructure makes it difficult to connect generators in regions with rich wind or solar potential to major population centers.

One of the biggest challenges in the current transmission planning process is accurately characterizing the benefits of transmission lines to build a case for their development.  "Our research will develop key analytical tools to help regulators and policymakers assess the economic and environmental benefits of transmission expansions to support renewable generation," Wolak said. Such tools can ultimately be built in to grid planning, expansion, and pricing methodologies.

PESD Director Frank Wolak will be participating in the Singapore Electricity Roundtable 2010 hosted by Energy Market Company (EMC) as the keynote speaker, covering the challenges in developing regional electricity markets, as well as sit as an industry panelist.

EMC is gathering leading practitioners and thinkers in the electricity industry for this event, which is dedicated to connecting influencers, decision makers, potential investors and experts in the electricity and related industries. Senior executives and decision makers from the energy, electricity and related industries in Singapore and across the region look forward to this valuable opportunity to meet one another and discuss the challenges and issues of importance to the electricity industry in Asia Pacific and globally.

Topics this year will range from challenges of developing regional electricity markets and insight into the impact of pricing CO2 into electricity trading to smart metering and electricity derivatives markets plus updates on Thailand, China and the NEMS. Our much-anticipated panel discussion will cover Singapore's Economic Strategies Committee's (ESC) recommendations and implications for the power industry.