Information Technology
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Abstract
Ever since we started to organize ourselves socially, we have thought hard and long about how to ensure that we can develop checks on the power that we entrust to some in our organization, and how we can ensure that this power is not abused or misused in different ways. There are several different ways to accomplish this goal - from balancing power between different institutions to limiting it in time. One particularly effective and interesting way to accomplish this goal has always been transparency. If we as members of an organization, citizens in a state or just human beings gain insight into how power is used, and how decisions are made, we can review the exercise of power and act on what we find.

But designing transparency is hard, and requires careful thought. As in all institutional design, the end result needs to reflect the set of relationships in the society we live in, and it needs to change when our circumstances materially change as well. In this essay I will argue that we need to examine what it would mean to change from passive access as the goal of our transparency design to active disclosure, and what new institutional challenges that will present us with.

Nicklas Lundblad is senior policy counsel and head of public policy for Google in Mountain View where he leads a small team of policy experts in analyzing and advising on public policy. He has worked with tech policy since he wrote his first article on the politics of crypto in 1994. Prior to joining Google he was senior executive vice president of the Stockholm Chamber of Commerce and co-founded Swedishcurrent affairs magazine Neo.. He currently serves on the Swedish ICT-council, advising the Swedish ICT-minister, works as a member of Swedish foreign minister Carl Bildt's reference group on Internet Freedom and has been a member of several corporate and organizational boards. Nicklas was recently elected member of the Royal Engineering Academy in Sweden and is an Eisenhower fellow. In 2009 he was recognized as ICT-person of the year by the two largest computer and business publications in Sweden. He holds a B.A. in philosophy, a L.LM and a PhD in applied information technology. He has served on the e-Europe Advisory Board advising then-ICT-commissioner Reding on i2010 as well as represented Google in the OECD, ICC and WTO.

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Nicklas Lundblad Senior Policy Counsel and Head of Public Policy Speaker Google
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Abstract
Each week brings new stories of how people use digital media to break the rules of political power. Or more accurately, each week brings new stories about how people have used digital media to upset powerful elites, demand political freedoms, and look for justice. Activists armed only with mobile phones take breathtaking risks because they feel empowered by the supporting social networks they have been able to build and nurture for themselves. Yet sometimes digital media also gets used for evil, and we find drug lords, holy thugs, and rogue generals using the latest information technologies to oppress the communities they rule. So how do we add up the impact of such technologies on international politics? If digital media is so important to revolutionaries, dictators and corporate interests around the world, what are the new rules of engagement in global power politics? We are entering a period of global political life I call the Pax Technica that is made possible because of new information technologies. This peace is not so much the absence of war but the presence of transparent governments, empowered citizens, open information systems, and shared norms of information access. Governments don’t always want to be opened up for scrutiny, and activists don’t always use social media very well. But it is clear that the rules of global power politics have changed.

 

Philip N. Howard is professor of communication, information and international studies at the University of Washington. Currently, he is a fellow at Princeton University's Center for Information Technology Policy. His latest book is Democracy’s Fourth Wave? Digital Media and the Arab Spring.  His writings appear at http://philhoward.org and tweets from @pnhoward.

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Philip Howard Fellow, Professor (on leave UW Seattle) Speaker Princeton University
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Abstract
Drawing on open-ended interviews with more than sixty political staffers, accounts of practitioners, and fieldwork, in this talk I present the previously untold history of the uptake of new media in Democratic electoral campaigning from 2000 to 2012. I follow a group of technically-skilled Internet staffers who came together on the Howard Dean campaign and created a series of innovations in campaign organization, tools, and practice. After the election, these individuals founded an array of consulting firms and training organizations and staffed a number of prominent Democratic campaigns. In the process, they carried their innovations across Democratic politics and contributed to a number of electoral victories, including Barack Obama's historic bid for the presidency, and currently occupy senior leadership positions in the president's re-election campaign. This history provides a lens for understanding the organizations, tools, and practices that are shaping the 2012 electoral cycle.  

In detailing this history, I analyze the role of innovation, infrastructure, and organization in electoral politics. I show how the technical and organizational innovations of the Dean and Obama campaigns were the product of the movement of staffers between fields, organizational structures that provided spaces for technical development, and incentives for experimentation. I reveal how Dean's former staffers created an infrastructure for Democratic new media campaigning after the 2004 elections that helped transfer knowledge, practice, and tools across electoral cycles and campaigns.  Finally, I detail how organizational contexts shaped the uptake of tools by the Obama campaign in 2008 and 2012, analyze the emergence of data systems and managerial practices that coordinate collective action, and show how digital cultural work mobilizes supporters and shapes the meaning of electoral participation.

I conclude by discussing the relationship between technological change and democratic practice, showing how from Howard Dean to Barack Obama, new media have provided campaigns with new ways to find and engage supporters, to run their internal operations, and to translate the energy and enthusiasm generated by candidates and political opportunities into the staple resources of American electioneering.  While these tools have facilitated a resurgence in political activity among the electorate, this participation has come in long institutionalized domains: fundraising, volunteer canvassing, and voter mobilization.  Meanwhile, participation is premised on sophisticated forms of data profiling, targeted persuasive communications, and computational managerial practices that coordinate collective action.  As such, I argue that the uptake of new media in electoral campaigning is a hybrid form of organizing politics that combines both management and empowerment. 

Daniel Kreiss is Assistant Professor in the School of Journalism and Mass Communication at the University of North Carolina at Chapel Hill. Kreiss's research explores the impact of technological change on the public sphere and political practice. In Taking Our Country Back: The Crafting of Networked Politics from Howard Dean to Barack Obama (Oxford University Press, 2012)Kreiss presents the history of new media and Democratic Party political campaigning over the last decade. Kreiss is an affiliated fellow of the Information Society Project at Yale Law School and received a Ph.D. in Communication from Stanford University. Kreiss's work has appeared in New Media and SocietyCritical Studies in Media CommunicationThe Journal of Information Technology and Politics, and The International Journal of Communication, in addition to other academic journals.

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Daniel Kreiss Assistant Professor in the School of Journalism and Mass Communication Speaker University of North Carolina at Chapel Hill
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It's the middle of the night when Maina Kiai receives an urgent plea from a human rights advocate in Russia. A recent draft law threatens to block civil society organizations from accessing foreign funding, cutting off their financial lifeline and exposing them to close monitoring by the state. Their work reporting on the government's moves to choke public dissent and suppress free speech is in jeopardy if this law is passed by the Russian legislature.

As the special rapporteur on the rights of peaceful assembly and association for the United Nations, Kiai's job is to collect first-hand information on human rights abuses and bring it to the attention of the international community.

Kiai is one of about 50 lawyers, experts and advocates around the world who volunteer their time as special rapporteurs for the U.N. Human Rights Council. With mounting case loads, a limited staff and shrinking budgets, special rapporteurs are left with little support to fight injustice and aid victims of some of the gravest human rights abuses.

In search of new tools to empower their work, the rapporteurs are now tapping the academic and innovative resources at Stanford to help them do their jobs better.

Harnessing the power of technology

Professor Jeremy Weinstein led the August workshop on new technologies and human rights monitoring.
Photo credit: Sarina Beges

Recognizing that technology can increase productivity and efficiency, Stanford’s Jeremy M. Weinstein organized a workshop to bring technologists together with the rapporteurs and other experts to explore how new technologies can help them magnify their impact.

Weinstein, an associate professor of political science and senior fellow at the Freeman Spogli Institute for International Studies (FSI) at Stanford, pushed for the use of new technologies as tools for promoting human rights and democracy when he served as the director of democracy and development on the National Security Staff of the White House.

“Special Rapporteurs occupy a unique position, with the legitimacy and mandate of the United Nations behind them as they track human rights abuses around the world," Weinstein said. "New technologies have the potential to amplify their voices, extend their reach, and ensure that citizens around the world have access to this valuable mechanism.”

Weinstein says the rapporteurs can use simple technologies such as database management systems and mobile phone applications to manage the volume of inquiries they receive, increase their response time to victims’ needs and build political support for their recommendations.

Juan Méndez, the rapporteur responsible for tracking torture and other abuses, receives upwards of 50 complaints a day from citizens and NGOs around the world. He wants a way to better organize, process and prioritize inquiries that would allow him to respond to victims in a more strategic, timely and systematic way.

"We have been self conscious of the need to apply new technologies and we are always looking for better ways of applying technology," Méndez said. "In my case, there is quite a learning curve to understand what the new technologies are and how they might work."

One of the most powerful tools for a special rapporteur is the country visit where they spend two to three weeks in a country of concern, visiting local nongovernmental organizations, meeting with government officials, holding press conferences and arranging visits with victims. Special rapporteurs must be invited by the host government to visit and countries with some of the most egregious human rights abuses on record - such as Iran and Zimbabwe - deny them access.

Due to the sensitivity of their findings, special rapporteurs are granted independence and impartiality in their jobs as they often have to say things that make governments uncomfortable. Sharing their findings is a challenge. Other than media coverage, the rapporteurs don’t have easy access to a large audience or the resources to disseminate their findings and recommendations widely in local languages.

But social media tools such as Facebook and Twitter could help heighten their profiles and improve communication with the public. During country missions, for instance, tweets and Facebook posts could easily advertise their visits to attract media and share their findings.

Tapping Stanford's technical edge

Since returning to Stanford where he is a resident faculty member at FSI's Center on Democracy, Development, and the Rule of Law (CDDRL), Weinstein has been using the university's technical edge to benefit those working to advance democratic practices.

Technologists and human rights leaders gathered at Stanford’s d.school to innovate and create new technologies for U.N. special rapporteurs.
Photo credit: Sarina Beges

Teaming up with the Brookings Institution and Google, CDDRL hosted an August workshop to bring together four special rapporteurs, civil society activists, technologists, and government donors to brainstorm how to best pair human rights monitors with the technology they need to be more effective in their work.

"What we’ve done is bring together a group of people who normally don’t talk to each other and got them to think about the subject from various users' points of view - the human rights victim, the civil society activist, the governments, and the special rapporteurs themselves,” said Ted Piccone, a senior fellow and deputy director for foreign policy at the Brookings Institution and author of a new book, Catalysts for Change: How the UN’s Independent Experts Promote Human Rights . “But we also have experts from technology, from human rights organizers, from think tanks and research organizations, so the combination of smarts and ideas in that mix is fantastic."

The second day of the workshop was held at Stanford's d. school – the Hasso Plattner Institute of Design – where participants put the needs of the user at the center of the design process. Armed with an endless supply of markers, sticky notes and whiteboards, participants divided into groups to brainstorm how technology can assist the special rapporteurs with their mounting caseloads.

The ideas laboratory

Bringing the human rights and technology communities together underscored the gap that exists between the two worlds. Few of the special rapporteurs were using or familiar with technology tools ranging from social media, database management and encryption software.

While the digital divide may be large for some, it was evident from the technologists in the room that there are an abundance of innovative technologies to validate, manage and interpret data for special rapporteurs’ use.

"I would really love a streaming analysis, so public information out there is streamed to me live," said Kiai, the special rapporteur who focuses on assembly and association rights. "I would also like to have a website that can be accessed by activists around the world as a way to communicate and send updates to me."

Sanjana Hattotuwa demonstrates a mock-up of the Web-based dashboard designed for the special rapporteurs.
Photo credit: Sarina Beges

One of the ideas presented by Sanjana Hattotuwa, a special advisor to the ICT4Peace Foundation based in Geneva, is a mobile application that would allow anyone anywhere in the world to utilize audio, video, or text to submit a report of a human rights abuse.

"They could track it with a confirmation number, and it's a very easy way of submitting information to the special rapporteurs," said Hattotuwa. This could be a very promising innovation for victims to submit reports from the ease of a mobile device, and to bring them to the attention of the special rapporteurs in real time.

Hattotuwa said data obtained through this app could be fed into a Web-based dashboard system that would feature a world map highlighting where the reports are coming from, allowing the special rapporteur to process and visualize information. The dashboard would also feature a curated news feed.

While the special rapporteurs left the workshop more informed of these new tools and with some tangible ideas of how to enhance their work, many questions remained about the costs and training required for the users, as well as how to build political support for a future with more visible and accessible special rapporteurs.

"I think that there will always be institutional constraints - political constraints - things that we need to work through," said Méndez, the rapporteur who tracks torture cases. "But the four rapporteurs that are here these two days can actually carry the message of technology's use to the U.N. and try to resolve them."

Bringing the two worlds together for this workshop helped close the digital gap and introduce the potential that technology represents to the human rights community and beyond.

"What struck me most is how much there is out there, and how hard it is for us without context, to understand the tech world and how useful it can be," said Kiai. "So that of itself was a revelation."

 

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Bin Wang is a corporate affiliate visiting fellow at the Walter H. Shorenstein Asia-Pacific Research Center (Shorenstein APARC) for 2012-13. 

 From 1993 to 98, Wang worked for the Ministry of Electronic Industry of China (MEI).  At MEI, he was in charge of managing the Electronic Industry Development Fund, which invested in companies engaged in information technology in China.  He also participated in the research and formulation of industrial policy.  In 1999, Wang set up a high-tech company and served as its CEO.  The company specialized in developing embedded software and finally became the only provider of mobile payment solutions for China UnionPay.  This company was acquired in 2010 as a price of $47.5 million USD and generated over 100x returns for the initial investors.  Wang joined Infotech Ventures, a leading venture investment company in China, as a venture partner in 2010.  His current responsibilities include identifying potential investment projects in the IT industry and doing research in venture investment and entrepreneurship.  Wang received his bachelor's degree in management engineering from the University of Electronic Science and Technology and his master's degree in public administration from Sichuan University. 

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Corporate Affiliate Visiting Fellow
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Masashi Suzuki is a corporate affiliate visiting fellow at the Walter H. Shorenstein Asia-Pacific Research Center (Shorenstein APARC) for 2012–13.  Suzuki has over 11 years of experience in the information technology arena at Sumitomo Corporation, one of the major trading and investment conglomerates in Japan, and its subsidiaries.  His experience in the IT industry includes system development, project management, sales, business development and strategy planning. While at Stanford, Suzuki is researching the difference in the profitability and structure of IT businesses between the United States and Japan.  Suzuki is interested in applying his knowledge gained here to his work and overall helping to revive the economy in Japan.  Suzuki graduated from Chuo University with a degree in business administration.

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Almost every company is asking the question of survivability – how to balance business needs and growth, while meeting regulatory compliance and mitigating security risks? This question is facing organizations of all sizes, and for some the answer is changing the mission and scope of their IT security initiatives. In this session, Malcolm will discuss Intel’s approach to managing risk with its new “Protect to Enable” information security strategy.


Malcolm Harkins is vice president of the Information Technology Group and chief information security officer (CISO) and general manager of Information Risk and Security. The group is responsible for managing the risk, controls, privacy, security and other related compliance activities for all of Intel Corporation's information assets.


Before becoming Intel's first CISO, Harkins held roles in Finance, Procurement and Operations. He has managed efforts encompassing IT benchmarking and Sarbanes Oxley systems compliance. Joining Intel in 1992, Harkins previously held positions as the profit and loss manager for the Flash Products Group; general manager of Enterprise Capabilities, responsible for the delivery and support of Intel's finance and HR systems; and in an Intel business venture focusing on e-commerce hosting. Harkins previously taught at the CIO institute at the UCLA Anderson School of Business and was an adjunct faculty member at Susquehanna University in Pennsylvania. He received the 'Excellence in the Field of Security' award from the RSA conference as well as an Intel Achievement Award. Harkins received his bachelor's degree in economics from the University of California at Irvine and an MBA in finance and accounting from the University of California at Davis.

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Malcolm Harkins Vice President, Information Technology Group; Chief Information Security Officer; General Manager, Information Risk and Security Speaker Intel Corporation
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