In March 2011, an earthquake and tsunami hit the eastern coast of Japan and caused one of the worst nuclear meltdowns ever seen. In the lead-up to that week, U.S. officials there were bracing themselves for a media firestorm following a controversial Wikileaks release, Japan’s new foreign minister was ushered into office, and an apology statement was delivered on behalf of the United States in Okinawa, explained the top U.S. diplomat who was posted there at the time.

“And that, was just a microcosm of all kinds of things going on during my tenure there,” said John Roos, who served as the U.S. ambassador to Japan from 2009 to 2013.

Speaking at Stanford, Ambassador Roos offered views on his tenure as ambassador at a seminar led by the Japan Program at the Walter H. Shorenstein Asia-Pacific Research Center (APARC). The diplomatic posting, underpinned by the strong U.S.-Japan alliance, proved an essential role for coordination of U.S. aid when the disaster struck.

Roos spoke in conversation with Ambassador Michael Armacost, his counterpart who served in the same position from 1989 to 1993, who is now a distinguished fellow at Shorenstein APARC.

“By far, [it was] the biggest crisis I had to deal with in my career,” said Roos, who has years of experience in business and law, and is now the CEO of the Roos Group.

Roos said he first took steps to open lines of communication between local staff, and the Japanese and U.S. military commands there. He went with his team on a dozen trips across the country. Fact-finding missions were necessary to assess the situation, as much as they were symbolic in showing a commitment to the people of Japan, he said.

Asked about his background, Roos said his academic training was valuable throughout his career. He is a graduate of Stanford University and Stanford Law School.

Leaders tasked to coordinate response crisis efforts, especially those concerned with nuclear issues, are often across many intergovernmental organizations and in turn, lead to a conflicting set of opinions. He said his ability to navigate tough situations harkens back to his training at Stanford, which emphasized building consensus and thinking critically.

Later, Armacost also underscored the role of people – who’s involved and their individual personalities – and their influence on policy decisions.

“Personal relationships are so important,” Roos said, “they drive everything.”

People-to-people connections were a similar theme mirrored in Roos’ perspectives on the future of the Japanese economy and the country’s relations with neighboring countries. As ambassador, Roos started the Tomodachi Initiative, an educational exchange program linking young leaders from the United States and Japan.

Following the crisis, in 2012, Japan ushered in Prime Minister Shinzo Abe and the Liberal Democratic Party (LDP) became the ruling majority party. One facet of Abe’s vision includes a stimulus package, commonly referred to as ‘Abenomics,’ intended to restore the country’s economy after more than a decade of slow growth.

Roos said most Japanese have a tepid attitude toward Abe’s policy ever since implementation of the final round of policies which are intensely focused on structural reforms. The reforms are necessary to restart growth, he said, but the average citizen will likely feel an impact due to a paring down of resources across public services.

But, entrepreneurism provides a credible direction for the country’s economic revival, and could help carve out a defined role for Japan in the global marketplace.  

In Japan, “there is incredible innovation going on,” he said. Individuals and universities are producing a myriad of cutting-edge technologies, and the ecosystem to support this is growing, but not yet fully adopted.

He said a key driver behind Silicon Valley’s success is the spirit of entrepreneurism widely shared there. People actively take risks, exchange ideas, and most importantly, embrace failure.

Roos said he carried that message with him wherever he went in Japan, often referencing the example of Mr. Abe who came back for a second term as prime minister. “That’s the culture of Silicon Valley, and that’s the culture that we want to promote in Japan.”

Asia-Pacific leaders recently met in Beijing at the annual APEC summit, and after two days of discussion, concluded with some significant pledges and remarkable moments. President Xi Jinping of China and Prime Minister Shinzo Abe of Japan held a landmark meeting, and the United States and China discussed two agreements that are both symbolic, and lay groundwork for regional progress, say Stanford scholars.

High-level intergovernmental meetings are often more theatre than substance, but this year the 21-member Asia-Pacific Economic Cooperation, the oldest trans-Pacific regional organization, delivered important messages and may spur actions by member governments.

“Any summit is a ‘hurry up, get this done’ motivator,” says Thomas Fingar, the Oksenberg-Rohlen Distinguished Fellow at the Freeman Spogli Institute for International Studies. “The head of state goes to the meeting – and generally speaking – he doesn’t want to arrive and say ‘my guys were asleep for the last year.’”

Fingar says the APEC summit prodded countries to work on “deliverables,” particularly the goals and projects on the agenda from previous meetings. He recently returned from Beijing, and shared his perspectives with students in the Asia-Pacific Scholars Program.

Writing for the East Asia Forum, Donald Emmerson, director of the Southeast Asia Program at the Walter H. Shorenstein Asia-Pacific Research Center, said many of the commitments declared at the APEC summit, and at the subsequent meetings of the G20 in Australia and the Association of Southeast Asian Nations in Myanmar, will have implications for global governance, particularly as China holds a more influential role in the region.

APEC countries account for over 40 percent of the world’s population and nearly half of global trade – and true to form, the grand vision of the summit is to advance regional economic integration.

Yet, “the ancillary things – things that went on in the margins – are in many ways more important,” Fingar says, referring to areas outside of the summit’s obvious focus, and what’s discussed on the sidelines of the public talks.

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Key outcomes from the 2014 gathering include:

• The leaders of Japan and China met for the first time since coming into office, afterward acknowledging that the two countries have “disagreements” in their official statements. Of the Xi-Abe meeting, Fingar says, “it helps clear the way for lower level bureaucrats to go to work on real issues."

• The United States and China announced a proposal to extend visas for students and businesspeople on both sides. While the immediate effects would be helpful, the change is symbolically superior. “You don’t give 5-10 year visas to adversaries,” he says, it shows that “‘we’re in [the relationship] for the long-term.’”

• China proposed the development of a new “Silk Road,” pledging $40 billion in resources toward infrastructure projects shared with South and Central Asian neighbors. “It’s tying the region together and creating economy-of-scale possibilities for other countries,” he says. “A real win-win situation.”

• The United States and China, the world’s two largest energy consumers, announced bilateral plans to cut carbon emissions over the next two decades. “It’s significant because those two countries must be the ones to lead the world in this area. Unless we are seen to be in basic agreement, others will hold back.”

• China codified the Asian Infrastructure Investment Bank (AIIB), a global financial institution intended as an alternative to institutions like the World Bank. “China has been frustrated with its role in existing international institutions,” Fingar says, explaining a likely motivation behind the AIIB’s creation.

Emmerson said the outcomes of the APEC summit from the U.S.-China standpoint were better than expected, speaking to McClatchy News. The visa and climate deals, as well as their commitment to lowering global tariffs on IT products, will lessen chances of conflict between the two countries. 

However, the summit did leave some areas unsolved. One of the most important is the Trans-Pacific Partnership (TPP), a trade pact proposed by the United States that includes 11 others countries in the region, but does not yet include China.

Leaders “made positive noises” coming out of the TPP discussions, Fingar says, but nothing was passed. The gravity and complexity of trade-related issues, especially agriculture and intellectual property, is likely to blame for slow action.