Asia's generally dismal record up to 1990 as a provider of brand-name services, despite efforts by Japan and Korea in banking, retail and software, turned around in the 1990s with the rise of China and India. India, particularly, has made its name providing IT-enabled services. While the exports were initially confined to software programming and later call-centers, after 2000 the range and depth of work changed dramatically.

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Abstract
Despite the promise, the majority of mobile technology solutions are only meeting the needs of a small percentage of organisations who could benefit from them. In his talk, Ken Banks will discuss how he empowers grassroots NGOs, provide the history and background to FrontlineSMS, and highlight some of the challenges in developing mobile tools which work in resource-constrained environments

Ken Banks, founder of kiwanja.net, devotes himself to the application of mobile technology for positive social and environmental change in the developing world, and has spent the last 16 years working on projects in Africa. Recently, his research resulted in the development of FrontlineSMS, an award-winning text messaging-based field communication system designed to empower grassroots non-profit organisations. Ken graduated from Sussex University with honours in Social Anthropology with Development Studies, and was awarded a Stanford University Reuters Digital Vision Fellowship in 2006, and named a Pop!Tech Social Innovation Fellow in 2008. In 2009 he was named a Laureate of the Tech Awards, an international awards program which honours innovators from around the world who are applying technology to benefit humanity. Ken's work has been supported by the MacArthur Foundation and Open Society Institute, and he is the current recipient of a grant from the Hewlett Foundation

Summary of the Seminar
Ken Banks, the founder of kiwanja.net, spoke about the importance of technology solutions that meet the needs of those working in the developing world and his own work in this area through FrontlineSMS.

While current excitement in the technology world may be focused on increasing centralization through cloud computing, this means little to people working in the developing world where internet connectivity is unavailable or unreliable.  Too little investment is going into building tools that will genuinely assist the work many non-profits are doing now.

Ken developed FrontlineSMS to tap into the potential of mobile phones, which are now widely available and used in the developing world. This is a two way communication system that can be used anywhere where there is a mobile phone signal.  FrontlineSMS is available as a free download and Ken's approach has been not to dictate implementation but rather to allow people to use this very general tool in whatever ways meet their particular needs. This has resulted in diverse applications, for example:

  • Monitoring election practices in Nigeria in 2007
  • Sending security alerts to humanitarian workers in conflict areas of Afghanistan
  • Encouraging young people to take part in elections in Azerbaijan
  • Updating local people on the location of speeches during President Obama's visit to Ghana

There is also great potential to combine FrontlineSMS with traditional media, such as radio, that is already widespread throughout Africa, to make this much more interactive.

Ken offered a number of points of guidance for those thinking about designing technology with social applications:

  • Work with the equipment that people already have at their disposal
  • Make equipment easy to assemble and intuitive
  • Price it at a level people can afford
  • Think about how use can be replicated - how will other NGOs find out about it?
  • Assume a situation of no internet connectivity
  • Where possible, give users an ability to connect with others - for example through a forum (this has been particularly successful at FrontlineSMS, with a third of those who download the software joining the online community)
  • Don't let a social science approach dominate - it is much better to think in a multi-disciplinary way
  • Use technology that is appropriate to the context - don't bring in tools that require knowledge and equipment not already held in the community
  • Collaborate, don't compete. Sometimes NGOs can rush to do the same things; examples of genuine cooperation are hard to find

Looking ahead, Ken will be developing functionality for FrontlineSMS that makes use of internet connectivity where this is available. He is also working on finding additional funding to help organizations pay for text messages.

Wallenberg Theater
Bldg 160

Ken Banks Founder Speaker kiwanja.net
Seminars
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(Excerpt) According to climate scientists, averting the worst consequences of climate change requires that the increase in global temperature should be limited to 2°C (or 3.6°F). to achieve that objective, global emissions of green house gases (GHGs)—the main human cause of global warming—must be reduced to 50 percent of 1990 levels by 2050.

The key to successful climate change abatement at those scales lies in leveraging the collective actions of developed and developing countries. Cumulatively, developed countries have been responsible for most human emissions of GHGs. that picture will be quite different in the future as emissions from the developing world take over the top mantle. Given this dynamic, there is a general agreement internationally that developed countries will lead emissions reductions efforts and that developing countries will follow with “nationally ap- propriate mitigation actions.” turning that agreement into environmentally beneficial action requires close international coordination between the developed and developing countries in allocating the responsibility for the necessary reductions and following up with credible actions. However, the instruments employed so far to promote the necessary collective action have proved to be insufficient, unscalable, and questionable in terms of environmental benefit and economic efficiency.

Currently, the most important and visible link be- tween developed and developing countries’ efforts on climate change is the Clean development Mechanism (CdM). the CdM uses market mechanisms—the “carbon markets”—to direct funding from developed countries to those projects in developing countries that lead to reductions in emissions of warming gases. In reality, the experience with the CdM has been mixed at best since its inception in 2006. while the CdM has successfully channeled funding to many worthy projects that reduce emissions of warming gasses, it has also spawned myriad projects with little environmental benefits. overall, the CdM has led to a significant overpayment by developed countries for largely dubious emissions reductions in developing countries.

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Harvard International Review
Authors
Varun Rai
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Abstract
Improving the productivity of small farmers is essential for economic development in most poor countries.  Providing access to timely and relevant information could improve the opportunities available to farmers.  However, there are significant challenges related to literacy, infrastructure, access to technology and social, cultural, institutional and linguistic gaps between producers and consumers of knowledge.  The increased adoption of mobile phones is rapidly reducing the physical barriers of access.  Providing voice-based services via low-cost handsets could empower farmers to become producers as well as consumers of knowledge.  In this talk, I discuss several applications my students and I are developing to explore this potential.  Avaaj Otalo (Gujarati for "voice stoop") is the voice-based equivalent of an online discussion board. Farmers and agricultural experts call a toll-free line to ask questions, provide answers, and listen to each others questions, answers and experiences.  We conducted a six-month trial deployment of Avaaj Otalo with fifty farmers in Gujarat, India. Farmers found it useful to learn both from experts and other farmers, sharing advice on many topics - including the best time to sow fodder, recipes for organic pesticides, and homemade devices to scare away wild pigs at night. Digital ICS allows coffee cooperatives to monitor quality and organic certification requirements, and to be more responsive to farmers' needs.  Field inspectors use mobile phones to document growing conditions and record farmers questions and comments through a combination of text, audio and images.  In a six-month trial deployment, the system significantly reduced operational costs, saving the cooperative approximately $10,000 a year.  The cooperative also obtained richer feedback from its members, which can be used for targeting extension, improving decision-making and reaching out to consumers.  In both of these systems, voice provides not only an accessible interface to information, but a medium for aggregating and representing knowledge itself.  We found this approach more suitable for engaging communities more comfortable with oral forms of communication, for whom text and structured data represent significant barriers to expression.  Most importantly, we have found that rural communities have a deep desire to be "heard", and simply need the tools required to define and achieve "development" on their own terms.

Tapan Parikh's research focuses on the use of computing to support sustainable economic development across the World. I want to learn how to build appropriate, affordable information systems; systems that are accessible to end users, support learning and reinforce community efforts towards empowerment, economic development and sustainable use of natural resources. Some specific topics that I am interested in include human-computer interaction (HCI), mobile computing and information systems supporting microfinance, smallholder agriculture and global health

Summary of the Seminar
Tapan Parikh, of UC Berkeley School of Information, spoke about a number of projects that are using mobile phone based technology to give small businesses the information they need to improve productivity. He argued that voice technology has distinct advantages over text, because it overcomes challenges of illiteracy while responding to a strong need people feel to be heard. 

Information is key for economic development and empowerment. But information is worthless unless it is also useable (leads to decisions the business owner can actually take), trusted (comes from a source he respects) and relevant (speaks about the issues he is facing). For information to be really empowering, it must also be two way: there must be ways for individuals to create content themselves.

Tapan described three current projects he is involved in:

Hisaab: Microfinance groups in India often suffer from poor paper based record keeping, making it difficult for the group to track loans and repayments. The Hissab software was designed with an interface suitable for those who may be illiterate and/or new to computing. The use of voice commands and responses in the local language, Tamil, prevented the software from feeling remote and inaccessible and contributed to the success of this initiative. 

Avaaj Otalo: Agricultural extension workers provide advice to farmers on pests, new techniques etc to help improve yields. But often they have limited reach, visiting areas only rarely, or perhaps lacking the expertise to respond to all the problems they encounter. Avaaj Otalo is a system for farmers to access relevant and timely agricultural information over the phone. By dialing a phone number and navigating through simple audio prompts, farmers can record questions, respond to others, or access content published by agricultural experts and institutions. The service has been hugely popular, with farmers willing to spend time listening to large amounts of material to find what they want. The opportunity to be broadcast was a major attraction, reflecting the desire to be heard and to create media rather than be a passive consumer of it.

Digital ICS: Smallholders' compliance with organic, fair-trade and quality requirements is usually measured via paper based internal inspections. The data uncovered by these is vital but often lost. Digital ICS is a mobile phone based application that allows inspectors to fill out the survey digitally, enhance it with visual evidence (e.g. from camera phones) and upload it onto a web application. This is being piloted with coffee farmers in Mexico. A key finding from the work is that farmers want to know who ends up drinking their coffee, what they pay for it and what they think about it. Greater links between producers and consumers may therefore be another area for this project to investigate.  

Wallenberg Theater
Bldg 160

Tapan Parikh Assistant Professor Speaker University of California, Berkeley; affiliate in the Department of Computer Science at the University of Washington
Seminars

The Forum on Contemporary Europe designed and sponsored this meeting as part of its series on global conflict, and peace and reconciliation.  This session was conducted as a high level, by-invitation discussion to bring together policy leaders and FCE Research Affiliates aimed to consider the potential benefit of Stanford research on conflict and negotiation for the continuing process of peace and reconciliation in Northern Ireland.  The meeting included the UK Permanent Secretary for Northern Ireland, with Stanford faculty and FSI/FCE Research Affiliates including

  • Helen Stacy, Principal Investigator, Project on Human Rights
  • Allen Weiner, Co-Director, Stanford Center for International Conflict Negotiation,
  • Byron Bland, Co-Director, Stanford Center for International Conflict Negotiation, and
  • Roland Hsu, Assistant Director, Stanford Forum on Contemporary Europe. 

Also participating were Robin Newman, UK Vice Consul Political, Press and Public Affairs, and Andy Pike, UK Consul for Northern Ireland in Washington, D.C.  Also invited were a select group of post-graduate scholars currently engaged in research with policy implications on human rights, global justice, and international law.

The meeting addressed multiple engagement and intervention strategies, including using the office of the Permanent Secretary with his deep knowledge of historically contested issues and parties, as well as appealing to international mediation from offices including the European Court of Justice and Court of Human Rights.  Participants also discussed possible lessons to be drawn from this peace process for long-standing conflicts in settings such as Darfur, Sri Lanka, and Sub-Saharan and Southern Africa.

The Forum on Contemporary Europe expresses its appreciation for the Office of the UK Consul General in San Francisco co-sponsorship for this event.

Forum on Contemporary Europe

Sir Jonathan Phillips UK Permanent Secretary for Northern Ireland Speaker
Panel Discussions
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Aqil Shah is a PhD candidate in the Department of Political Science at Columbia University.  While at CDDRL, he will write his dissertation entitled "Controlling Coercion:  The Military and Politics in Pakistan and India."  His broad research interests include comparative democratization, civil-military relations, religion and politics and South Asian politics with a focus on Pakistan. His work has appeared in the Journal of Democracy and edited volumes.  

Encina Ground Floor Conference Room

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CDDRL Hewlett Fellow 2009-2010
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Aqil Shah Hewlett Fellow Speaker CDDRL
Seminars
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This presentation will compare the more mature venture capital markets of the United States, Europe, and Israel with the larger emerging venture capital markets of China and India.

Most analyses being presented are as recent as the second and third quarters of 2009 and will include:

  1. Venture capital investment by number of deals and dollar amounts by stage and industry
  2. Valuation benchmarks by industry and geography
  3. Exit benchmarks by industry sector and exchange 
  4. Comparing specific differences of startups through their life cycles
  5. Venture capital firms investing in other geographies
  6. Cleantech deals and their latest performances

The methodology used in the analysis differs from the traditional Western model (comparison by round), since the investment patterns in emerging markets are very different.

About the speaker:

Dr. Martin Haemmig's venture capital research covers 13 countries in Asia, Europe, Israel, and USA. He lectures and/or performs research at numerous universities across the U.S., Europe, China and India. He has authored books on the Globalization of Venture Capital. He is Senior Advisor on Venture Capital at SPRIE and advises on venture capital for China's Zhongguancun Science Park. Martin Haemmig earned his electronics degree in Switzerland and his MBA and doctorate in California, and worked for almost 20 years in global high-tech companies in Asia, Europe and the U.S. before returning to his academic career. He became Swiss national champion in marketing in 1994.

Philippines Conference Room

Martin Haemmig Speaker
Seminars
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