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Tapan Parikh, of UC Berkeley School of Information, spoke about a number of projects that are using mobile phone based technology to give small businesses the information they need to improve productivity. He argued that voice technology has distinct advantages over text, because it overcomes challenges of illiteracy while responding to a strong need people feel to be heard. 

Information is key for economic development and empowerment. But information is worthless unless it is also useable (leads to decisions the business owner can actually take), trusted (comes from a source he respects) and relevant (speaks about the issues he is facing). For information to be really empowering, it must also be two way: there must be ways for individuals to create content themselves.

Tapan described three current projects he is involved in:

Hisaab: Microfinance groups in India often suffer from poor paper based record keeping, making it difficult for the group to track loans and repayments. The Hissab software was designed with an interface suitable for those who may be illiterate and/or new to computing. The use of voice commands and responses in the local language, Tamil, prevented the software from feeling remote and inaccessible and contributed to the success of this initiative. 

Avaaj Otalo: Agricultural extension workers provide advice to farmers on pests, new techniques etc to help improve yields. But often they have limited reach, visiting areas only rarely, or perhaps lacking the expertise to respond to all the problems they encounter. Avaaj Otalo is a system for farmers to access relevant and timely agricultural information over the phone. By dialing a phone number and navigating through simple audio prompts, farmers can record questions, respond to others, or access content published by agricultural experts and institutions. The service has been hugely popular, with farmers willing to spend time listening to large amounts of material to find what they want. The opportunity to be broadcast was a major attraction, reflecting the desire to be heard and to create media rather than be a passive consumer of it.

Digital ICS: Smallholders' compliance with organic, fair-trade and quality requirements is usually measured via paper based internal inspections. The data uncovered by these is vital but often lost. Digital ICS is a mobile phone based application that allows inspectors to fill out the survey digitally, enhance it with visual evidence (e.g. from camera phones) and upload it onto a web application. This is being piloted with coffee farmers in Mexico. A key finding from the work is that farmers want to know who ends up drinking their coffee, what they pay for it and what they think about it. Greater links between producers and consumers may therefore be another area for this project to investigate.  

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"Despite the long and established alliance, U.S.-South Korean relations and Korean history are not adequately taught in American secondary schools. The first curriculum unit, "U.S-South Korean Relations," seeks to fill the gap by exposing students to four core pillars of the alliance: democracy, economic prosperity, security, and socio-cultural interaction," says Gary Mukai, director of the Stanford Program on International and Cross-Cultural Education (SPICE).
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The lecture is preceded by a workshop at 10am in the same location. For additional information please access the DLCL site listing here.

Margaret Jacks Hall (Building 460)
Terrace Room (Room 429)

Gayatri Chakravorty Spivak University Professor Speaker Columbia University
Lectures
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With a flawed Afghan election and a request for more troop increases by General Stanley McChrystal, there is renewed attention toward whether and how the United States can turn the situation in Afghanistan around. Several options for going forward have been proposed: a resource- and manpower-heavy counterinsurgency strategy; a more scaled down counterterrorism campaign; and various models in between those extremes. Yet regardless of which option is chosen a key ingredient of success will be the degree to which Afghan communities are invested. Unfortunately, regaining their trust and confidence will be no small task given the current environment. High civilian casualties and a corresponding failure to protect Afghans from the daily brutality of insurgents, criminal groups, and warlords lead Afghans to regard international military as impotent, malevolent, or both. Though billions have been spent to build schools, support economic development, and other initiatives, corruption, security concerns, and mismanagement lead Afghans to view these projects as symbols of Afghan and international fecklessness and failure rather than reasons to cast their lot with them in the future. Successful Taliban propaganda, often based on legitimate community grievances, has further fueled mistrust between the Afghan population and those who are supposed to be protecting their interests. 

While there has been much talk about enhancing the legitimacy of the Afghan government and winning "hearts and minds", it seems unlikely that elections or military slush funds will get anywhere near what Afghan communities perceive as the problem. Based in large part on on-the-ground observations and discussions with Afghan civil society groups, this talk will focus on some of these community perceptions and narratives about what is fueling the conflict with a view toward better analyzing the strategic implications.

Erica Gaston is a human rights lawyer consulting on civilian casualties for the Open Society Institute in Afghanistan and Pakistan. She first visited Afghanistan in 2007 to conduct research for a legal study on private security companies, and then moved to Kabul in 2008 with the Campaign for Innocent Victims in Conflict (CIVIC), whose mission is to encourage warring parties to provide compensation, victim assistance, recognition or other redress to victims of conflict. In addition to her work with CIVIC, she worked extensively with the Afghanistan Independent Human Rights Commission, and was the lead editor on their 2008 report on the conduct of pro-government forces in Afghanistan. She also worked with the Afghan NGO WADAN, which focuses on grassroots civic education, governance and human rights advocacy.

In addition to her work in Afghanistan and Pakistan, Erica has also been involved in other human rights documentation and advocacy related to the Israel-Hezbollah conflict in the summer of 2006, situations of ethnic conflict in Ethiopia, cluster munition use, among others.  She has also published legal articles related to the accountability of private security companies, issues and problems inherent in the humanitarian project, and the improvement of emergency preparedness for homeland security and counter-terrorism purposes. She is a blog contributor to the Huffington Post and has provided commentary on CNN, BBC, Al Jazeera, CBC, and other local and international radio programming.

Erica graduated from Harvard Law School in 2007. She graduated with a B.A. in International Relations, with honors in International Security, from Stanford University.

CISAC Conference Room

Erica Gaston Consultant on Civilian Casualties in Afghanistan and Pakistan, Open Society Institute Speaker
Conferences
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