About the topic: This talk examines the organizational roots of disaster.  Using the 2009 Fort Hood terrorist attack as a case study, she explores why the Defense Department and FBI were unable to stop a self-radicalizing terrorist within the Army who was openly espousing his beliefs, failing to perform his duties, and known, nearly a year before the attack, to be communicating with Anwar al-Aulaqi.  In publicly released investigations of the attack, much attention has been paid to political correctness and failures of individual leadership. She finds, by contrast, that fundamental aspects of organizational life -- the structure of organizations, the incentives influencing employees' choice of tasks, and the cultural norms that color "how things are done around here" --- played a crucial and overlooked role.  Organizational weaknesses, not human ones, were the root cause of disaster.

About the Speaker: Amy Zegart is an affiliated faculty member at CISAC and a senior fellow at the Hoover Institution.  Before coming to Stanford, she served as professor of public policy at UCLA’s Luskin School of Public Affairs and as a fellow at the Burkle Center for International Relations.  She is the author of two award-winning books. Flawed by Design, which won the highest national dissertation award in political science, and Spying Blind, which won the National Academy of Public Administration’s Brownlow Book Award.

Zegart was featured by the National Journal as one of the ten most influential experts in intelligence reform.  Her commentary has been featured on national television and radio shows and in the New York Times, the Washington Post, and the Los Angeles Times.